Country Casual

1.800.289.8325
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Shipping & Delivery

Shipping & Delivery

STANDARD DELIVERY

Smaller items are shipped to your door by UPS or FedEx ground service.

MOTOR FREIGHT DELIVERY

Larger items and larger orders are shipped via motor freight. Deliveries are during daytime hours, Monday-Friday and require an adult signature.  Items are delivered to the garage or door whenever possible.

WHITE GLOVE DELIVERY

White Glove shipments are delivered by a two man team.  Items are unpacked, assembled, placed as directed, and packing materials are removed.  Deliveries are by appointment; Monday – Friday. Service is available to most metropolitan areas.

SHIPPING INFORMATION

Items ordered together may not ship together.  Shipping outside the continental U.S. is available and surcharges apply.  Expedited services are also available.  Please call us for details.

Standard charges are per order, per delivery address, within the continental U.S.  Delivery time is for in-stock merchandise only and does not include weekends.  Allow 10 additional days for orders with engraving, plaques, or lounge seating.  Add 4 - 5 weeks for teak finish applications.  

ASSEMBLY

Your furniture will arrive in a flat box in sub-assembled form except where noted otherwise.  For example, a bench will include seat, arm, and back sections, and a front rail.  Country Casual furniture is constructed with traditional mortise and tenon joinery and pegged with wooden dowels where possible.  All necessary hardware and instructions are provided. Benches are easily assembled with a mallet and screwdriver in less than an hour.

Standard Shipping

Delivers within:

Standard Ground Package

3 - 10 days

Motor Freight

5 - 14 days

Made-To-Order Cushions

6 weeks

Local White Glove Service: DC - Baltimore corridor

1-2 weeks: Starts at $79

National White Glove Service

2-4 weeks: Starts at $365

Purchase amount:

Add:

under $26

$6

$26.01 – $45

$9

$45.01 – $65

$12

$65.01 – $90

$15

$90.01 – $126

$18

$126.01 – $196

$23

$196.01 – $296

$33

$296.01 – $401

$36

$401.01 – $500

$45

$500.01 – $625

$56

$ > 625.00

9%

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